ORDERS: By telephone (+30) 210 8251640 Monday – Friday 9:00 A.M. to 5:00P.M. Eastern European Time / E-mail info@zrp-rods.com
PRICES: There are available discounts for quantity purchases and approved accounts. Drakos Ltd (ZRP Worldwide Distribution) reserve the right to decide the qualifications, requirements and final approval for discounts. Prices are subjected to changes without notice
PAYMENT: Cash, Bank transfer, major credit cards and Pay-Pal (PayPal 3.5% admin fee applies). If the seller requires the service of an attorney, whether legal action be brought or not, in the event of any default, the buyer agrees to pay all costs of collection including, but not limited to, court costs and attorney fees.
SHIPPING: We use major carriers for shipping (UPS, TNT, Hellenic post.) with freight and other delivery charges (COD, insurance, etc.) collect.
SPECIAL: All special/custom orders must be paid in full, in advance when ordered. The sales of special/ custom orders are final, and no items may be returned.
RETURNS: Must be authorized and include a copy of the Invoice. No returns accepted after 30 days from the Invoice date. All merchandise returned is subject to a 15% restocking charge.
CUSTOM MADE: ZRP Products not in stock can be custom made. Check with us for pricing and lead time. Any custom-machined parts made under customer specifications are non-returnable items and the sale is final on these products.
LIMITED WARRANTY:
- Due to the nature of performance applications, ZRP products are sold without any express warranty or implied warranty.
B. ZRP products are warranted to be free of defects in original material and workmanship for 30 days from date of original invoicing. This warranty is not valid on products that have been modified in any way, or show evidence of misapplication, heat, improper installation, abuse, or lack of proper maintenance.
C. Drakos Ltd., as a Worldwide Distributor of ZRP Products, shall not under any circumstances, be liable for any special, accidental, or consequential damages including, but not limited to, damages, lost profits or revenue, property damage or personal injury (including death), cost of purchased or replacement goods or claim by customers of the purchaser, which may arise and/or result from sales, installation or use of the parts. - ZRP parts, tuning parts, and other accessories are generally delivered without TÜV testing and are only for use in specialized racing vehicles.
E. Licensing for use on normal road vehicles is not part of any agreement.
F. If a product is found defective, this product at Drakos Ltd. option, as a distributor of ZRP products, will be replaced or repaired at cost to products only, excluding labor and other related incurred costs. All defected products must be returned to Drakos Ltd., by post prepaid within the 30-days warranty period. - In line with our policy of continuous product development, the exact specifications of the kit may vary. We do reserve all rights to change any specification without prior notice. All rights reserved.
H. In the case that any claim occurs, it will be the responsibility is the Hellenic courts which operate under Greek law.
RETURN POLICY: All returns must be sent prepaid, in original packaging in an additional box, not installed, and accompanied with the original invoice number and dates of each item returned for credit. We suggest you use a traceable Mail service and insure your parts against loss.
A. If an error was made by Drakos Ltd –Distributor of the producer of ZRP products, upon reception of the item, Drakos Ltd – Worldwide Distributor of ZRP products will reimburse the customer for shipping costs.
B. If an error was made by the customer, a 12% restocking fee will be imposed upon the cost of the item in question.
C. No cash refunds. Credits issued can be applied to new or existing orders.
D. Custom products are not returnable.
Do Not return any packages without contacting us first.
WARNING: All the parts are sold for racing purposes and may be installed on vehicles (cars, motorcycles, boats, etc.) used solely in sanctioned off-highway events. The installation of these parts may cause the vehicles to be unable to be lawfully used on public highways, and the purchaser assumes all risk and expenses thereof. In our catalogs we use brand names for the sole purpose of identification for vehicles, engines, cylinder heads, etc. No other intention is implied in the use of these brand names. Every possible effort has been made to insure the accuracy of the information listed in this catalog. However, we are not responsible for any damage caused by misapplication or typographical errors.